Group workshops and programs are confirmed once the stated minimum number of participants has been reached. If that does not happen, the event is canceled, no invoice is issued, and I can let you know about the next opportunity in the same format.
For the introductory workshop, you receive a full refund when canceling at least seven days beforehand; after that, the fee is non-refundable, but you may transfer your place to another person.
For How to Risk Well, cancellation at least 14 days before the start receives a full refund, cancellation 7–13 days beforehand receives a 50% refund, and later cancellation is non-refundable; a substitute participant may be named before the program begins. Missed group sessions are not refunded or recorded, but you still receive the corresponding learning resources.
Individual Leading Well Through Risk sessions may be rescheduled without cost with at least 24 hours’ notice; later cancellations normally count as delivered, with possible exceptions for emergencies.
If I cancel an offer or cannot continue a program, fees for services not delivered are refunded.